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Prague Tourist Information | Travel Guide & Tips

Our Prague tourist information and travel guide offers the practical information you need to plan your Prague trip. Read tips on Prague currency exchange and prices, WiFi and mobile connectivity, medical services, accessibility, dangers and annoyances, and much more.

Number 1 Prague Tourist Information

PRAGUE TOURIST INFORMATION CENTRES IN THE CITY

Old Town Hall: Old Town Square 1, Prague 1.
January-March: Mon 11:00-19:00; Tue-Sun 10:00-19:00
April-December: Daily 09:00-20:00.

Na Můstku: Rytířská 12, Old Town, Prague 1.
January-December: Daily 09:00-19:00.

Prague Castle: Castle District, Prague 1.
November-March: Daily 09:00-17:00
April-October: Daily 09:00-18:00.

Petřín Tower: Petřínské sady 633, Lesser Town, Prague 1.
January-March: Daily 10:00-18:00
April-May: Daily 10:00-19:00
June-August: Daily 09:00-19:00
September-December: Daily 10:00-18:00.

Prague Visitor Centre
Tourist Information Centre
PRAGUE TOURIST INFORMATION CENTRES AT Prague Airport

Terminal 1. Opening hours: Daily 08:00-20:00
Terminal 2. Opening hours: Daily 08:00-20:00.

Number 2 Currency in Prague & Czechia | How to Exchange Money

Prague Currency: Czech Crown (CZK)

The official currency in Prague is the Czech Crown (CZK), also known as Czech koruna (Kč).

Exchange rates for Czech Crowns (CZK) on
£1 = 28 CZK | €1 = 24 CZK | $1 = 20 CZK.

Czech Banknotes

Denominations: 100/200/500/1000/2000/5000 CZK.

What is 1000 CZK worth?

1000 CZK = £36 | €42 | $50.

CASHLESS PAYMENTS: Mobile Payments AND DEBIT/CREDIT cards

Cashless payments are widely used in Prague. Mobile payments (Google Pay and Apple Pay), as well as debit and credit cards backed by Visa, Mastercard and American Express, are accepted at hotels, shops, bars, cafés, restaurants, and on public transport; shopping in Prague is no different than in London, Paris or Berlin.

Paying in Cash

Aside from a few "card only" bars, payment in cash is still acceptable everywhere in Prague.

Most shops, bars, cafés and tourist attractions only accept payment in Czech Crowns (CZK). Some larger hotels, shops and restaurants accept Euros (EUR) too, but not all.

Even if you prefer cashless payments, it is advisable to carry a small amount of Czech Crowns (CZK) in cash to use for incidental expenses such as drinks, snacks or souvenirs. Small businesses and market stalls often prefer, or can even insist on payment in cash.

Currency in Prague: Czech Crown (CZK)
Prague Currency: Czech Crown (CZK)
Currency exchange in Prague: How to get the best rate

(i) ATMs (Cash Machines/Bankomats) in Prague

The best exchange rate for your money is usually obtained by withdrawing Czech Crowns from a bank ATM (cash machine/bankomat) in Prague, even after accounting for any transaction fees your card issuer may charge.

ATMs in Prague accept debit/credit cards backed by Visa, Mastercard, and American Express.

Key points on withdrawing cash from an ATM:

1. If you have a debit card, use this, as the associated transaction fees are typically lower than those for credit cards.

If a credit card is your only option, it is still preferable over other methods of exchange.

2. Use the ATM of a Czech or European bank, and if possible, use an ATM at an actual bank. Avoid using the ATMs of currency exchange companies or stand alone ATMs in random locations. They tend to impose extra charges.

3. If an ATM offers the option to 'pay using home currency', ignore it and opt to 'pay in local currency'. The transaction will then be converted at a good international exchange rate. If you select 'home currency', the ATM converts the Czech Crowns at its own rate, which will be poor; this is called Dynamic Currency Conversion (DCC). Avoid it.

ATM at KB bank in Prague
ATM at a bank in Prague
ATMs at Prague Airport:

At Terminal 1, exit customs into the Arrivals Hall and the ATMs are to your right, by the stairs.

At Terminal 2, exit customs into the Arrivals Hall and the ATMs are to your right.

ATMs in the City Centre:

At Wenceslas Square, banks with ATMs include Česká spořitelna, Komerční banka (KB), ČSOB, Raiffeisenbank, Fio banka, Moneta and Air Bank.

At Republic Square, UniCredit Bank has an ATM.

In the Lesser Town, Česká spořitelna has an ATM in the wall at the top of Mostecké street (pedestrian street leading from Charles Bridge to Lesser Town Square).

(ii) Exchanging Money in Prague: Currency Exchange Offices & Banks

To exchange money into Czech Crowns, the best rates can be found at currency exchange offices (Bureaux de Change) in Prague's city centre. These are located in and around Wenceslas Square, Old Town Square, and Lesser Town Square.

If you exchange money in your home country or at Prague Airport, you will likely receive a less favourable rate.

We recommend using one of the larger currency exchange offices with an indoor area, where you can exchange your cash in a calm and secure environment

Be cautious of small currency exchange windows on the street. While some offer competitive rates, others use signs advertising 0% commission or other misleading claims to mask very poor exchange rates.

To protect yourself when exchanging money, ask for the exact amount you will receive before handing over your cash.

Ceska Sporitelna bank in Prague
Česká spořitelna bank in Prague
For excellent exchange rates with no commission, we recommend:

Samiko Exchange Office: Štěpánská 39 (near Wenceslas Square), Prague 1.
Opening hours: Mon-Fri 09:00-19:00; Sat 09:00-18:00. Phone: 602 211 043.

Sumar Exchange Office: Politických vězňů 21, (near Prague Main Railway Station and Wenceslas Square), Prague 1.
Opening hours: Daily 08:00-21:00. Phone: 722 769 676.

ChaseFlex Change: Opletalová 9 (near Wenceslas Square), Prague 1.
Opening hours: Mon-Fri 09:00-18:00. Sat 09:00-12:00 Phone: 778 035 990.

Another option is to change money at a bank. Banks offer good exchange rates, but do charge a small commission. The main area for banking in Prague is Wenceslas Square.

Number 3 Prices & Cost of Living in Prague

Is Prague expensive? While living costs have risen in recent years and the city has become more upmarket, Prague still retains elements of its "Wild East" character of previous decades, ensuring it offers excellent value for visitors of all budgets. Significant improvements in service and quality mean even standard hotels now feature modern, comfortable rooms with great amenities, and restaurants provide refined dining experiences with stylish settings and attentive service - making Prague an attractive city break destination for those seeking quality and value in a historic, walkable city.

Food and Drink Prices: Bars, cafés and restaurants in Prague are generally more affordable than in Western Europe, especially when enjoying local produce. If you are travelling on a budget or simply want to savour the city’s specialities, Czech cuisine, beer, wine and spirits offer terrific value for money.

Services and Treatments: Hairdressing, health and beauty, and spa treatments in Prague are typically less expensive than in Western Europe. Many luxurious hotels offer these services, although lower prices can often be found at independent, side-street establishments.

Medical and Dental Care in Czechia is of a high standard and competitively priced, although health tourism remains fairly insignificant.

Shopping in Prague: Prices for shopping - including cosmetics, pharmaceuticals, globally branded fashion clothing, and durable consumer goods - are broadly comparable to those in other European countries.

Number 4 WiFi, mobile Connectivity & phone

Free, fast WiFi is widely available throughout Prague in hotels, bars, restaurants, and on river cruises. For the price of a coffee, visitors can also hook into free WiFi at cafés, coffee shops, fast food outlets, and bakeries across the city, including Starbucks, Costa Coffee, McDonald's, Burger King, KFC, Popeyes, Bageterie Boulevard, PAUL, and Salaterie.

4G and 5G coverage is excellent throughout Prague. Phones and mobile devices connect easily to major networks such as Vodafone, T-Mobile, O2, EE, Three, China Mobile, and others.

Prague Airport also offers free WiFi.

Phone International Dialling Code for Czechia: +420.

Useful & Emergency Phone Numbers:

General emergency: 112.
Fire: 150. Ambulance: 155.
Municipal Police: 156. Police: 158.
Emergency Road Service: 1230/1240.

Directory enquiries: Czech numbers: 1180. International numbers: 1181.

Number 5 Electricity

Prague’s electricity supply is 230V and sockets use standard European two-pin plugs. Visitors from the UK, North America, and other non-European countries will need adaptors. They are available at Prague Airport and in the city centre at retailers such as Datart, which has branches at Národní 28 and in the Palladium Shopping Centre.

Number 6 Activities for Children & Families

Prague is, relatively, a very safe city to visit with children. Parents need have no extra concerns for their kids over the normal care one would take in a busy place.

There are fun activities for children of all ages to enjoy: towers to climb, bikes and e-scooters to ride, and many interesting museums to visit. Plus, there is Prague Zoo, Sea World, swimming pools, parks, playgrounds, river cruises, Black Light Theatre shows, and regular special events.

Most restaurants and cafés welcome children, and some offer high chairs for babies. While kids' menus are rare, waiters will happily suggest suitable dishes for children from the adult menu or perhaps serve half portions.

Prague for Children
Prague for Children

Number 7 Accessibility: Wheelchairs, Walking Difficulties, Prams & Buggies

A continuous cycle of improvement to public buildings and the transport network in Prague ensures there is now barrier-free access to many of the city's tourist services.

And wheelchair users, people with walking difficulties, and families with prams and pushchairs will be pleased to note that Prague's city centre is compact, with many sights and tourist attractions located close to each other.

Stay in a hotel in the city centre (Prague 1), and if you can walk short distances or be pushed, you can participate in much of the sightseeing and entertainment on offer without using public transport or taxis.

Find out more in our Prague Accessibility Guide.

Number 8 Public Transport in Prague

the Prague public transport network is cheap, safe and well-integrated. Public transportation runs frequently during the day and at night, with a single ticket permitting travel on trams, buses and the Prague Metro.

Number 9 Healthcare & Medical Services

Czechia is a developed country, and the standard of healthcare in Prague is impressive. Czechia performs well above the EU average in terms of affordability, low waiting times, and patient outcomes. Do not hesitate to seek medical attention if required. For non-emergency treatment, your first port of call should be a pharmacy.

There are no major health risks in Czechia. The tap water in Prague is safe to drink, and food-borne diseases are no more of a concern than in other countries in Western and Central Europe.

Take care to avoid insect and tick bites in the warmer months, particularly when walking in forested areas outside Prague. Bites can cause significant irritation, skin infections, and even lead to serious medical conditions. If you are bitten and have concerns, you are strongly advised to seek medical advice from a pharmacy.

For Czech citizens, health insurance is compulsory.

EU citizens have free access to emergency medical care through their European Health Insurance Card (EHIC).

UK citizens have free access to emergency medical care through their European Health Insurance Card (EHIC) or their Global Health Insurance Card (GHIC).

Other nationals—and EU/UK citizens who require more extensive cover—are advised to arrange appropriate travel insurance before embarking on their trip.


Options for tourists seeking medical attention in Prague

Pharmacies are located throughout Prague. Many are open seven days a week, and at least one operates 24/7. Pharmacists can provide clinical advice—often in English—and offer over-the-counter medication for common ailments and conditions.

Doctors and Dentists in Prague are available 24/7 for more serious health issues. Many clinics offer services in English or can arrange an interpreter.

Emergency Care: Dial 112 to reach the EU emergency line, which guarantees an English-speaking operator. Alternatively, you can contact the Czech medical emergency services directly by calling 155. Ambulance response times in Prague are generally good.

PHARMACIES (LÉKÁRNY)

Pharmacies are located throughout Prague, both on the high street and in shopping malls. The highest concentration can be found in New Town.

Adamova Lékárna, Wenceslas Square 8, Prague 1.
Opening hours: Mon-Fri 09:00-20:00; Sat-Sun 11:00-20:00.
Phone: 725 579 177.

Lékárna u Muzea, Wenceslas Square 64, Prague 1.
Opening hours: Mon-Fri 08:00-22:00; Sat-Sun 09:00-22:00.
Phone: 605 555 885.
Email: info@lekarnamuzeum.cz

Dr. Max Lékárna, Vodickova 40 (near Wenceslas Square), Prague 1.
Opening hours: Mon-Fri 08:00-19:00; Sat 10:00-18:00.
Phone: 225 574 073.

Lékárna, Palladium Shopping Centre (Level -2), Náměstí Republiky, Prague 1.
Opening hours: Daily 09:00-21:00.
Phone: 224 829 073.

Lékárna Opletalova, Opletalova 4 (near Wenceslas Square), Prague 1.
Opening hours: Mon-Fri 08:00-18:00.
Phone: 224 220 703.

Prague Pharmacy
Pharmacies in Prague
Lékárna, Palackeho 5 (near Wenceslas Square), Prague 1.
Opening hours: Mon-Fri 07:00-18:00.
Phone: 224 946 982.

Lékárna AVE, Havlíčkova 5 (Old Town), Prague 1.
Opening hours: Mon-Sat 08:00-18:00.
Phone: 601 201 489.
Web: Website.

Dr. Max Lékárna, Praha Hlavní Nadrazi (Prague Main Railway Station), Wilsonova 8, Prague 2.
Opening hours: Mon-Fri 08:00-19:00; Sat-Sun 09:00-18:00.

Lékárna U svate Ludmily, Belgická 37, Prague 2.
Opening hours: Mon-Fri 07:00-21:00; Sat 08:00-20:00; Sun 09:00-20:00.
Phone: 222 513 396.

Fragnerova Lékárna U Černého orla, Malostranské náměstí 14, Lesser Town, Prague 1.
Opening hours: Mon-Fri 09:30-18:00; Sat 10:30-18:00.
Phone: 257 219 744.
Web: Website.

Nemocnici Na Františku Lékárna (Na Františku Hospital Pharmacy), Na Františku 8, Old Town, Prague 1.
Opening hours: Standard: Mon-Fri 08:00-17:00; Emergency: Open non-stop, 24/7.
Phone: Standard: 222 801 397. Emergency: 771 273 479.
Web: Website.

DOCTORS (DOKTORI)

Doctor Prague, Vodickova 28, 3rd entrance, 2nd floor, Prague 1.
Opening hours: Mon-Fri 08:30-17:00. Phone: 224 220 040.
Emergency Doctor: 24 hrs. Phone: 603 433 833.

DENTISTS (ZUBARI)

Malo Clinic, Kateřinská 18, Prague 2.
Opening hours: Mon-Thu 07:30-18:00; Fri 07:30-15:30; 24hr emergency service.
Phone: 775 785 222. Website.

Number 10 Tipping

Tips are naturally welcomed by workers in the tourist industry, although the feeling is generally relaxed. Staff do not tend to chase tips. 5%-10% is appropriate. The exception is the overpriced touristy restaurants, which Prague Experience do not list. To avoid them, you may wish to consider the ones listed in our Prague restaurants guide.

Number 11 Dangers & Annoyances - Prague is a safe city, but...

The following advice is based on the personal experience of Prague Experience staff - living and working in Prague, using tourist services - and on feedback we receive from visitors.

Prague is regarded as one of the safest capital cities in Europe. As long as you follow basic self-care principles - stay aware of your surroundings, be alert to suspicious activity, use trusted transportation, and keep valuables secure - visitors can feel confident walking around the city and using public transport at any time, day or night. This also applies to solo travellers and women. Physical assaults are extremely rare.

Nevertheless, there are things to be mindful of:

DANGERS

Road Safety: Be careful when crossing roads and watch out for trams. You may not hear them approaching; they have the right of way over other traffic, do not make unplanned stops unless absolutely necessary, and they cannot brake quickly. Supervise children closely near tram tracks and busy intersections.

Even at zebra crossings, trams have priority over pedestrians and will not stop for them unless they are at a red light.

Car drivers are legally required to stop at zebra crossings, but some do so grudgingly. If a car is approaching, don't just step out into the road and assume the driver will stop.

Annoyances

Taxis: Taxis in Prague are notorious for overcharging. If you are due to take a taxi from Prague Airport to your hotel, it's best to book airport transfers in advance through a reputable company.

If you decide to hail a taxi on the street, whether at the airport or in the city centre, avoid unmarked vehicles - choose a taxi that displays the company name along the side.

While it is a legal requirement for taxis to have a meter, it may not be trustworthy; unscrupulous drivers sometimes set inflated rates. The safest approach is to agree a price before entering the vehicle.

Pickpockets: Watch out for pickpockets, particularly in crowded areas. Keep a close eye on your valuables; make sure you can see or feel your money and personal possessions at all times. Don't place your wallet in your back pocket or hang your handbag on the back of your chair in cafés. That said, don’t be afraid - violence is not an issue. Pickpockets prefer easy targets.

Follow the golden rule: If you don’t need to carry valuables, store them in the hotel safe.

Restaurants: Overcharging can be a problem in restaurants heavily frequented by tourists. Check your bill carefully to ensure it adds up and only includes the items you ordered. Also, check whether a service charge has been added—if it has, there’s no need to tip again.

Shops and Market Stalls: When paying in cash, check that you receive the correct change. If you’re not given a receipt and you want one, don’t hesitate to ask the sales assistant.

Currency Exchange: When exchanging money for Czech Crowns, avoid small exchange windows, as they often offer poor rates. Instead, use exchange offices where you can step inside and think calmly about the transaction. If you need cash from an ATM, always choose an official bank ATM to avoid hidden charges and unfavourable conversion rates - read more in our Prague Currency Exchange Guide.

Our Mission at Prague Experience

At Prague Experience, our aim is to help visitors enjoy the very best of Prague. All tourist services featured on our website has been tested and approved. Our Prague airport transfers offer comfortable, hassle-free taxi rides with polite and honest drivers. The restaurants we recommend serve great-value food and provide excellent customer service. We only list the best performances at the finest opera houses and concert halls in Prague, and our sightseeing tours and river cruises are the best in Prague.

Number 12 Passport & Visa Requirements + EES

Passport requirements for Prague & Czechia

EU NATIONALS:

Your passport or ID card must be valid for the entire duration of your stay and must not expire before you leave Prague/Czechia.

UK, USA & OTHER NATIONALS:

Your passport must have been issued less than 10 years before your arrival in Prague/Czechia/EU; and

Your passport must be valid for at least 3 months after the date you plan to leave Prague/Czechia/EU: more information.

Passport and Visa Requirements for Prague and Czechia
Passport & Visa Requirements
Visa Requirements for Prague & Czechia

Czechia (Czech Republic) is a member of the European Union (EU) and the Schengen Area. Therefore, most tourist visitors do not require a visa to visit Prague, just a valid passport (or ID card for EU citizens).

Citizens of the EU, UK, USA, Australia, Canada, Israel, Japan, New Zealand, and many other countries can visit Prague without a visa.

Nationals of certain countries do, however, require a visa: more information.

EU Entry/Exit System (EES)

The Entry/Exit System (EES), the EU's digital border, has been implemented at Prague Airport. Nationals of countries outside the Schengen Zone are required to provide biometric data (fingerprints and a facial image) on arrival in Prague: more information.

Number 13 Foreign Embassies & Consulates

Czech Embassies Worldwide
Czech Embassy in London
Foreign Embassies in Prague.

Number 14 Customs Allowances within the European Union (EU)

Arrival: If you travel to Prague from an EU country, you can bring an unlimited quantity of most goods, including alcohol and tobacco, so long as it is for personal use.

If you travel to Prague from a non-EU country, you can bring most goods, within reason, including alcohol and tobacco, but not meat or dairy products.

Departure: If you travel to an EU country from Prague, you can carry an unlimited quantity of most goods, including alcohol and tobacco, so long as it is for personal use.

If you travel to a non-EU country from Prague, you can carry most goods, within reason, including alcohol and tobacco. And you are exempt from paying VAT and taxes on alcohol - duty-free alcohol is available for purchase at Prague Airport (PRG).

How much duty-free you can carry depends on the rules of the country you are flying to. Travellers bound for the UK, for example, can return home with:
-42 litres of beer and 18 litres of still wine;
-4 litres of spirits OR 9 litres of sparkling wine, fortified wine or any alcoholic beverage less than 22% ABV;
-200 cigarettes OR 100 cigarillos OR 50 cigars OR 250g tobacco OR 200 sticks of tobacco OR any proportional combination of these.

Number 15 Smoking

Smoking is illegal in enclosed public places in Prague and Czechia.

Number 16 Post office

Central Prague Post Office: Jindrisska 14 (off Wenceslas Square), Prague 1.
Opening hours: Mon-Fri 06:00-22:00; Sat 08:00-18:00.
Phone: 604 221 504.

Number 17 Lost Property

Prague 1, Karoliny Svetle 5.
Opening hours: Mon & Wed 08:00-12:00 & 12:30-18:00.
Phone: 224 235 085.
Post Office in Prague
Czech Post Office

Additional Information

For an introduction to Prague, our Welcome to Prague Guide covers the layout of the city, its sightseeing and entertainment highlights, and advice on when to visit, where to stay, and the weather.

For a list of the top places to visit in Prague, view sights & tourist attractions.

For travel information, view Getting Around Prague by Public Transport and Travel to Prague.

If you have any questions, feel free to contact us.

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